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Hosting365 takes another nose-dive. Hosting364 is becoming more and more of an industry joke at this point. The last few crashes had unsatisfactory after-incident reports, and what little they showed demonstrated a lack of proper procedures (like testing machines to ensure that they recovered in the event of a power failure, or having redundant power feeds to racks, or having a backup nameserver that wasn’t sitting in the same room on the same power and net feeds of the primary nameserver).

This latest crash, caused by a failure in the air conditioning, saw the great PR move of informing everyone that only non-critical systems were down… including, apparently, the nameservers (both of which seem to still be in the same room on the same power and net feed), and most of the customers. Hint: if you want to keep a customer happy following an incident like this, don’t tell them that their system was non-critical…

Stochastic Geometry is Stephen Fry proof thanks to caching by WP Super Cache

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